Securus is a technology company that was founded in 1986. It develops products and services that are used in prisons and correctional facilities. Its main offices are in Dallas, Texas. It has regional offices in Atlanta, Carrolton, and Allen. Securus has more than a thousand employees who are stationed in the different offices. The company has served two thousand facilities in the US and Canada. Richard Smith is the chief executive officer of the company. He took up the role in 2008. They launched a wireless containment service that restricts access to mobile networks by illegal cell phones in prisons this year. Several Departments of Corrections have approved the system.
Securus released a compilation of the comments that they had received from their clients. The comments were sampled from letters and emails that the users of their products had sent. They touched on how Securus’ products had helped to enforce safety in the facilities and the nearby communities. Rick Smith said that Securus had been committed to innovation for a long time and they made sure that they released a new service each week. The company has invested half a billion dollars in the acquisition of companies and the development of new products in the past three years. He stated that safety was a huge part of their culture. They developed each product with this in mind. Smith finished by noting that they received numerous letters from their customers. Any specific references to the names of the officials or the prison facilities were redacted to protect their identities.
One of the comments detailed how the call monitoring system helped to uncover an official who was introducing contraband into the facility. Information from the phone calls helped them to get a search warrant that led to the arrest of the corrupt employee. The official concluded by thanking Securus for their assistance in the case. The call monitoring feature was mentioned in another comment sent in from a different facility. The officials were able to detect the use of drugs in the facility and contraband cell phones. They also obtained information about past occurrences such as a shootout that had taken place in the past.
One commenter sent a message thanking Securus for their helpful service over the years. The official said that he was pleased to see that the vendor was committed to improving the environment inside the facilities and the general public. The LBS software was mentioned in several comments. This was a sign of its effectiveness. It helped law enforcement to retrieve illegal assets and cash that was stored in a hidden location. The commenter said that they were confident that they would not have done so if it was not for the software.